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Frequently Asked Questions
What is an Electricity Facts Label (EFL)?
What is a kilowatt-hour (kWh)?
What is this app about?
How do I use this app?
Who can use this app?
How does switching electricity providers work?
Will I lose power when I switch?
How much does using this app cost?
Are you affiliated with anyone?
What's the difference between a fixed-rate and a variable-rate plan?
How do I find my electricity usage history?
What is an early termination fee?
What is a tiered-rate electricity plan?
What is a 'free nights and weekends' electricity plan?
How do I choose the best electricity provider?
What are some common fees on my electricity bill?
How do I get the cheapest electricity rate?
What is the difference between a TDU and a REP?
Why do my TDU charges change on my bill?